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<h1 class="topictitle1">Instance Status Is Normal After a Restoration Job Is Executed, but Restoration Fails</h1>
<div><div class="section"><h4 class="sectiontitle">Symptom</h4><p>After a restoration job is executed, the instance status is normal, but the restoration fails.</p>
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<div class="section"><h4 class="sectiontitle">Possible Causes</h4><p>After the restoration job is executed, the instance is not released on the GaussDB management platform (TPOPS).</p>
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<div class="section"><h4 class="sectiontitle">Procedure</h4><ol><li><span>Log in to the TPOPS management page.</span><p><div class="note"><img src="public_sys-resources/note_3.0-en-us.png"><span class="notetitle"> </span><div class="notebody"><p><strong>https://</strong><em>TPOPS management plane IP address</em><strong>:8002/gaussdb</strong>, for example, <strong>https://192.168.10.2:8002/gaussdb</strong></p>
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</p></li><li><span>Check the instance status.</span><p><ul><li>If the status is <strong>Restore failed</strong>, go to <a href="#EN-US_TOPIC_0000002186736106__li310452316174">3</a> to <a href="#EN-US_TOPIC_0000002186736106__li172741120111917">6</a>.</li><li>If the status is <strong>Abnormal</strong>, go to <a href="#EN-US_TOPIC_0000002186736106__li1565174321819">7</a>.</li></ul>
</p></li><li id="EN-US_TOPIC_0000002186736106__li310452316174"><a name="EN-US_TOPIC_0000002186736106__li310452316174"></a><a name="li310452316174"></a><span>Choose <span class="uicontrol"><b>Task Center</b></span>.</span></li><li><span>Select the failed job and click <span class="uicontrol"><b>Task Details</b></span>.</span></li><li><span>Click <strong>Release Lock</strong>.</span></li><li id="EN-US_TOPIC_0000002186736106__li172741120111917"><a name="EN-US_TOPIC_0000002186736106__li172741120111917"></a><a name="li172741120111917"></a><span>Execute the restoration job by referring to <a href="en-us_topic_0000002200144085.html">Restoring GaussDB Instances</a>.</span></li><li id="EN-US_TOPIC_0000002186736106__li1565174321819"><a name="EN-US_TOPIC_0000002186736106__li1565174321819"></a><a name="li1565174321819"></a><span>Reinstall the instance by referring to "GaussDB Installation" in the <a href="https://support.huawei.com/enterprise/en/cloud-computing/gaussdb-pid-251517148" target="_blank" rel="noopener noreferrer">GaussDB Product Documentation</a> of the corresponding version.</span></li></ol>
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<div class="parentlink"><strong>Parent topic:</strong> <a href="en-us_topic_0000002164657742.html">FAQs</a></div>
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